FAQ

Where can I get on the water taxi?

You can board and disembark the water taxi at any of these three locations:
Fort Trumbull State Park in New London: on the hour
City Pier in New London: 20 minutes after the hour
Thames River Landing in the City of Groton: 40 minutes after the hour

More schedule information.
Directions and parking information.

What are the water taxi hours?

Friday: noon – 10 p.m.
Saturday: 10 a.m. – 10 p.m.
Sunday & holidays: 10 a.m. – 9 p.m.

Between the hours of 10 a.m. and 7 p.m. the water taxi makes three stops each hour in a continuous hop on-hop off loop beginning and ending at Fort Trumbull.

The last stop at Fort Trumbull is 7 p.m.
After 7 p.m. the water taxi runs between City Pier, New London and Thames River Landing, Groton every 20 minutes beginning at 7:20 at City Pier.

For more detailed information about the hours click here.

How much does the water taxi cost?

You can find adult, children’s and season pass rates here.

Can I buy tickets online?

Yes. Purchase online here. You can also buy them on the water taxi with cash or credit card.

Can I bring my bike on the water taxi?

We are happy to accommodate bikes if space allows.

Can I bring my dog on the water taxi?

Dogs are welcome on the boat. Dogs that cannot be carried on and off the water taxi should be able to navigate a short ramp onto and off the boat.

Does the water taxi operate when it’s raining?
Yes. However, there are conditions in which the weather may impact the taxi service so it’s always good to check if you’re not sure. For example, thunderstorms may affect the times of departure and arrival. You can find the status of the water taxi at the top of each page of this website. If there are no weather conditions the dot will be Green. A Yellow dot indicates the taxi is running but may be delayed and a Red dot indicates it is not running.

Are the water taxis ADA compliant?

The Water Taxis are refurbished Navy boats that are used for shuttling crews to and from large ships. They are not ADA compliant and do not have a restroom. For accessibility information please click here.

What are the hours of the heritage sites in the Park?

The hours of the independent heritage sites in the Park vary. For a complete listing click here.

How can I find out about events in the Park?

You can find events on our Home page or on our Events page.

How long does it take to get to each landing?

The ride between landings is about 15 minutes.